FREQUENTLY ASKED QUESTIONS
Do I need to be home for an estimate?
Ideally, yes. We like to meet our customers personally, so we can assure excellent service, and so you know who you're working with!
Why is your name College Pro Window Cleaning when you offer 5 or 6 different services?
College Pro Window Cleaning specializes in cleaning windows and gutters and we are affiliated with College Pro Painters who do painting. However, we are a crew of energetic, capable students who are looking to save up for school, so we gladly pick up odd jobs provided that we can do them safely and efficiently.
Which areas to you service?
College Pro North Shore only services houses in the North Vancouver/West Vancouver/British Properties areas. We do have affiliates all over Vancouver - contact us and we will gladly give you their contact information!
Can we pay by credit card?
No, we only accept payment by cash and cheque.
Are you insured?
Yes. We are covered for $2 million dollars in liabilities, and we have full worker's compensation through WorkSafe BC. You can verify our compliance by checking Worksafe BC online.
Another estimate we received was lower, will you match it?
If it is from an insured and licensed in your community, we will match our competitors' estimates! We would need to see the written estimate to match it, however.
How much per hour do you charge?
We work on fixed rates. For example, we may give you an estimate for $200 to clean your windows and gutters. Because of weather conditions or difficult-to-reach windows may keep us longer, we charge a fixed rate so you will pay the same amount if we go over schedule. You can sign up for a free estimate here.
Ideally, yes. We like to meet our customers personally, so we can assure excellent service, and so you know who you're working with!
Why is your name College Pro Window Cleaning when you offer 5 or 6 different services?
College Pro Window Cleaning specializes in cleaning windows and gutters and we are affiliated with College Pro Painters who do painting. However, we are a crew of energetic, capable students who are looking to save up for school, so we gladly pick up odd jobs provided that we can do them safely and efficiently.
Which areas to you service?
College Pro North Shore only services houses in the North Vancouver/West Vancouver/British Properties areas. We do have affiliates all over Vancouver - contact us and we will gladly give you their contact information!
Can we pay by credit card?
No, we only accept payment by cash and cheque.
Are you insured?
Yes. We are covered for $2 million dollars in liabilities, and we have full worker's compensation through WorkSafe BC. You can verify our compliance by checking Worksafe BC online.
Another estimate we received was lower, will you match it?
If it is from an insured and licensed in your community, we will match our competitors' estimates! We would need to see the written estimate to match it, however.
How much per hour do you charge?
We work on fixed rates. For example, we may give you an estimate for $200 to clean your windows and gutters. Because of weather conditions or difficult-to-reach windows may keep us longer, we charge a fixed rate so you will pay the same amount if we go over schedule. You can sign up for a free estimate here.